You can request a refund by contacting our Support Team via our support page or by clicking on "contact support" via our chatbot.
To make the process more efficient and smooth, make sure to provide the following info:
- The email address(es) you have created a Studocu account with
- The Transaction ID or the invoice ID
- A screenshot clearly showing the charge (please remember to cover any sensitive information)
- The payment method used (PayPal, Visa, MasterCard, etc.)
- The last 4 digits of the card charged (if applicable)
More questions? Please reach out to our Customer Support team.