Our lottery is drawn at the end of every month, so any tickets you've accumulated during the month will be automatically entered into the draw. At the beginning of each month, your points and tickets will be reset.
Missing points or lottery tickets? Here are some possible reasons:
- Your tickets from the previous month have been entered into the lottery. Click here to check if you're a winner!
- If you've deleted documents, the points earned from those documents have also been removed.
If you've recently uploaded a document, please allow 1-2 business days for it to be reviewed and approved. Points and tickets will be awarded once the document is approved.
More questions? Please reach out to our Customer Support team.