FAQ

General

• Is the StuDocu mobile app free?
• How does StuDocu work?
• What study resources are available on StuDocu?
• How do I find documents on StuDocu?
• Searching for Documents
• Can I share documents from your website with others?

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Copyright

• What is Copyright?
• What is the Copyright Act, DMCA and NTD Code?
• How does StuDocu comply with the Copyright Act and the NTD?
• There is no official copyright notice on this material, is it still copyrighted?
• How does StuDocu handle copyright issues?
• How do I report copyrighted materials on StuDocu?

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Account

• How do I follow Books and Courses?
• Do I have to register a new account with StuDocu?
• Can I save documents?
• The year I started studying isn’t on the list
• How can I change my account settings?
• Can I change my profile picture?

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Lottery

• What is the StuDocu Lottery?
• When is the draw and when will the winner be announced?
• How do I know if I won?
• How are the lottery tickets assigned?
• How will the draw be done?
• I’m missing points/lottery tickets

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Premium

• What is a Premium account?
• How can I upgrade to a Premium account?
• How much does Premium cost?
• How many documents can I download?
• What’s the difference between the 30 day Trial and the Premium subscription?
• I just paid, why is my account not Premium?

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Uploading

• What type of documents do you accept?
• What happens to the documents you reject?
• How do I upload a document?
• I can’t find my course
• How do I make my documents anonymous?
• I’m unable to upload a document

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Selling Documents

• How does the 30% Markup work?
• How long does it take to receive the payment?
• Why is StuDocu not buying documents at my university?
• Why was my upload rejected?
• Are there any limitations?

PayPal

• PayPal isn’t available in my country. Can I still sell my documents?
• How do I claim the money from my PayPal account?
• I don’t have a PayPal account

Super Uploaders

• What is a Super Uploader?
• How do I become a Super Uploader?
• I’m a Super Uploader, what’s next?
• Do all my documents need to be approved to receive the incentive?
• What happens if less than 30 documents are accepted?
• Can I upload in batches?

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StuDocu Referral Program

• What is the Referral Program - For Referrers
• What is the Referral program - For Referred Friends
• Where can I find my Referral link?
• When will I receive my payment?

Become an Expert

• Who can apply?
• What subjects can I apply for?
• How do Experts get paid?
• Does it cost anything to become a Studocu Expert?
• What are the guidelines for answering questions?
• How does the Ask an Expert platform work?

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Ask an Expert

• Daily limit of questions
• Attachments to questions