Account
- Can I change my profile picture?
- Can I recover a deleted account?
- How do I change my email address?
- How do I follow Books and Courses?
- Do I have to register a new account with Studocu?
- Can I save documents?
Ask AI
Copyright
- What is Copyright?
- What is the Copyright Act, DMCA and NTD Code?
- How does Studocu comply with the Copyright Act and the NTD?
- There is no official copyright notice on this material, is it still copyrighted?
- How does Studocu handle copyright issues?
- How do I report copyrighted materials on Studocu?
General
- Can I work for Studocu?
- Can I share documents from your website with others?
- Document Search
- Is the Studocu mobile app free?
- How does Studocu work?
- What study resources are available on Studocu?
Lottery
- What is the Studocu Lottery?
- When is the draw and when will the winner be announced?
- How do I know if I won?
- How are the lottery tickets assigned?
- How will the draw be done?
- I’m missing points/lottery tickets
Premium
- What is a Premium account?
- How can I upgrade to a Premium account?
- How much does Premium cost?
- How many documents can I download?
- What’s the difference between the 30 day Trial and the Premium subscription?
- I just paid, why is my account not Premium?
Refund
- Can I have a refund?
- How can I request a refund?
- Am I eligible for a partial refund?
- Am I eligible for a full refund?
- Why was I charged after the trial?
- How long would it take me to receive a refund?
Uploading
- What type of documents do you accept?
- What happens to the documents you reject?
- How do I upload a document?
- I can’t find my course
- How do I make my documents anonymous?
- I’m unable to upload a document