Yes, you are eligible for a full refund if you have not used the feature that makes class recordings private or any other premium features on the website. Once any premium feature has been used, the subscription is considered partially used, and a full refund is no longer available.
Please note that we do not offer partial refunds for these types of subscriptions. Additionally, refunds for mobile subscriptions must be requested directly through Apple or Google Play, as they manage billing and refunds for in-app purchases.