If you signed up using email and password, you’ll need to verify your email address before premium reward days can be applied to your account.
This helps us make sure rewards are granted securely and to the correct account.
What do I need to do?
Check your inbox for a verification email from us.
Click the verification link inside the email.
Once verified, your premium reward days will be added automatically once your documents are approved.
I signed up with Google, Apple, or another social login. Do I need to verify?
No. If you signed up using Google or Apple, your account is already verified, and no additional steps are required to receive premium rewards.
I didn’t receive the verification email. What should I do?
Make sure the email address on your account is correct.
Check your spam or junk folder.
On the settings page, you’ll see a button to resend the verification email. Click it to have the email sent again.
More questions? Contact our Support team via the Contact page.