If you've been charged for a subscription, it's likely because you have an account associated with another email address, and you did not unsubscribe from the subscription in time.
When you sign up for our trial subscription, you agree that unless you cancel it, your account will automatically become Premium after the trial period ends. This means Studocu can systematically deduct the agreed amount from the bank account you've provided.
Additionally, when you sign up for Premium, you agree that, unless canceled, Studocu can deduct the agreed amount incrementally from the bank account you have provided.
To request a refund, please fill out our refund form in the Payment or Subscription section of our contact page.