There are few steps to follow if you don’t see the upgrade of your account:
- Wait for 5 minutes after your purchase so your account will be upgraded to the Premium subscription.
- Double-check if the payment was successful.
- Double check if you are logged into the correct account.
If the payment was successful and the account is correct, please contact us with the Transaction ID of the payment so we may investigate further for you.
More questions? Please reach out to our Customer Support team.