If you have not used any Premium features since your payment, you are eligible for a full refund.
You are not eligible for a full refund when:
- You have already used any Premium features since your payment.
- The bank charge is older than 6 months
Please note that this is a service you voluntarily subscribed to and agreed to the associated charges. As a result, we’re only able to refund the most recent charge.
More questions? Please reach out to our Customer Support team.