If you have not used any Premium features since your payment, you are eligible for a full refund.
You are not eligible for a full refund when:
- You have already used any Premium features since your payment.
- The bank charge is older than 6 months
Please note this is a service you have voluntarily opted into and thus agreed to the associated charges, so we are only able to refund the most recent charge.
More questions? Please reach out to our Customer Support team.