Our trial period is available once per user. If you have already accessed the trial period in the past, you cannot use it again.
Before contacting our customer service, please remember the following :
- If you have already enjoyed the free trial, you are not eligible to take the trial again.
- If you proceed with the subscription, you will be charged according to the selected subscription model.
To learn more about refunds and how to request them, please check these articles.