Account
- Do I have to create an account with Studocu?
- What premium platforms do we offer?
- How do I change my email address?
- The year I started studying isn’t on the list
- I can’t find my course
- Can I change my profile picture?
General
- How does Studocu work?
- Is Studocu legal?
- Can I work for Studocu?
- Can I share documents from your website with others?
- How do I find documents on Studocu?
- How can I stay updated on new and interesting content?
Premium
- What type of subscriptions does Studocu offer?
- How much does Premium cost?
- What’s the difference between the Trial and the Premium subscription?
- Why was I charged after the trial?
- How can I upgrade from the Trial subscription to a Premium subscription?
- How can I upgrade to a Premium account?
Refunds
- Can I get a refund?
- How can I request a refund?
- Am I eligible for a full refund?
- Am I eligible for a partial refund?
- I forgot to cancel my subscription and now I’ve been charged. Can I get a refund?
- I was offered a free trial, but was charged. Can I get a refund?
Uploads
- How do I upload a document?
- What type of documents do you accept?
- Why didn’t I receive my premium reward days?
- What happens to my documents once they are uploaded?
- Why can't I upload documents?
- What happens to the documents you reject?
Studocu AI
Studocu Mobile App
- Is the Mobile App free to use?
- What types of subscriptions are available on the Mobile App?
- Can I get a premium trial through the Mobile app?
- What does the premium include on the Mobile App?
- Can I make changes to my subscription on the Mobile app?
- Why can’t I change my subscription on the Mobile app?
Class recordings
Security Bug Bounty Program
- How do I submit a vulnerability report?
- What happens after I submit a vulnerability report?
- Who is eligible to participate in the bug bounty program?
- What types of vulnerabilities are considered out of scope?
- Can I request a premium test account for testing?
- What is Safe Harbor, and how does it apply to my research?
Copyright
- What is Copyright?
- What is the Copyright Act, DMCA and NTD Code?
- How does Studocu comply with the Copyright Act and the NTD?
- There is no official copyright notice on this material, is it still copyrighted?
- How does Studocu handle copyright issues?
- How do I report copyrighted materials on Studocu?