In some instances, we might exceptionally grant a refund if you have forgotten to cancel your subscription in time.
Please remember that if you have made use of the Premium paid subscription by downloading documents or viewing content since the payment was made, we will be unable to offer you a full refund.
We can offer you a partial refund, depending on your case:
To learn more about refunds and how to request them, please check these articles.
More questions? Please reach out to our Customer Support team.